(Frequently Asked Questions)

How can I delete a month?

Go into Data Entry, Monthly Recording List and there is an option to delete a month at the end of each row.

How can I view previous months?

You can print off an Annual Summary or Monthly Data Check Report under "View Reports", or go to Data Entry, Monthly Recording List for a basic summary.

How do I change my password?

Your password is stored under My Details on the "Web" page. This can be accessed through the top menu. Simply type in your new password and confirm by typing it again.

How do I send copies to additional mailings e.g. my vet/consultant?

When you save the monthly data, it gives you two options to save. Select the second option titled "Validate data, save & send reports?" This will put the reports on the print queue at Kingshay to be posted/emailed. If you would like a mailing to be added, just let us know and we will set it up for you.

When I print the reports, nothing happens. What do I do?

This may be due to pop ups being blocked. See "General" section for details on how to solve the problem.

When I try to log on I get the message "Log on to Dairy Manager was not successful" and it will not allow me access to the site. What do I do?

Check your password and try again. Alternatively close the site and go back in to try again. If you are still having problems, contact Kingshay to confirm your password is correct.

How do I backdate my costings at a specific month?

Any month can be selected by going to the top menu, Data Entry, Monthly Recordings and selecting the month you want.